Product Recall: Birds Eye 4 x Shortcrust Chicken Pies

Product Recall: Birds Eye 4 x Shortcrust Chicken Pies

Birds Eye is recalling a number of Birds Eye 4 Shortcrust Chicken Pie batches due to the potential presence of mustard which is not declared in the ingredients list. This means the product poses a possible health risk to anyone with an allergy to mustard.

Bedfont, Middlesex 22nd November 2017 – Birds Eye recalls a limited amount of 4 Shortcrust Chicken Pies. A small number of packs produced on a single day in October were mistakenly filled with Birds Eye Steak Pies. Birds Eye Steak Pies contain mustard which is a possible risk to those people with an allergy to mustard. All other allergens are correctly labelled. 

This recall concerns the following lot codes:

L7301MRN52

L7301ARN52

L7301NRN52

All have the best before date of 04 / 2019 (see coding field at side of box)

No other Birds Eye products, including other lot codes of 4 Shortcrust Chicken Pies have been affected and can be consumed safely.

For Birds Eye product quality is key priority. The company apologises for the inconvenience to all our consumers. If you have one of these products in your freezer please do the following:

  1. Check the best before end date and lot code which are printed on the side of pack.

                       

     

    If your pack matches the details listed above:

     

  2. Do not consume the product if you are allergic to mustard

  3. Remove the part of the packaging which shows the lot code and the best before date

  4. If you post this and your contact details to the address below, Birds Eye will arrange to refund you the purchase price

  5. Please do not bring the product back to the shop / retailer.

Postal Address

Birds Eye Limited Freepost

ADM3939
London
SW1A 1YS

 

For any further questions, Birds Eye operates a UK Freephone hotline: 0800 33 22 77

Open Mon – Fri from 9.00 – 19.00 hours.

Alternatively, please submit a query via www.birdseye.co.uk/contact-us/general-enquiry

 

Birds Eye Company Spokesperson says,

At Birds Eye, the quality and safety of our products are of the utmost importance to us. Birds Eye is recalling a small number of Birds Eye 4 Shortcrust Chicken Pies packs that were produced on a single day in October 2017 which were mistakenly filled with Birds Eye Steak PiesBirds Eye Steak Pies contain mustard which may pose a health risk to anyone with an allergy to mustard. As a result, we are recalling packs with a best before date of 04 / 2019 and the codes L7301MRN52, L7301ARN52, L7301NRN52, which can be found on the coding field on the side of the box.

No other Birds Eye products, including all other lot codes of Birds Eye 4 Shortcrust Chicken Pies, have been affected and can be consumed safely.  We are reviewing our processes to ensure that this does not happen again and we would like to sincerely apologise for any inconvenience this may have caused to our consumers.”